Privacy Policy

Effective Date: 10/20/2025

Welcome to Town Biscuits. Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://townbiscuits.com, place an order, or interact with us by text, email, or other means.



Information We Collect

We collect the following types of information when you visit our site, place an order, or sign up for messages:

Marketing Preferences: Your consent to receive text messages, emails, and other communications.

Personal Information: Your name, phone number, email address, delivery address, and payment details.

Order Information: What you buy, how you pay, and your delivery preferences.

Device Information: Your IP address, browser type, and how you use our website (collected via cookies or analytics tools).


How We Use Your Information

We use your information to:

Comply with legal or regulatory requirements.

Process and fulfill your orders.

Communicate with you about your purchase, delivery, or account.

Send promotional texts, emails, or offers only with your consent.

Improve our website, menu, and customer experience.

Text Messaging and Email Marketing

By providing your phone number or email, you consent to receive messages from us regarding your orders or occasional marketing updates.

Message and data rates may apply.

You can unsubscribe from emails at any time by clicking the “unsubscribe” link in our messages.

You can opt out of texts by replying “STOP” to any message.



Payment Information

Payments on our site are processed securely through Square. We do not store your full payment card details on our servers. Your payment information is encrypted and handled in compliance with PCI-DSS standards.


Sharing Your Information

We do not sell your personal information.
We may share data only with:

  • Trusted service providers (like payment processors, delivery partners, or email/text platforms) who help us run our business.
  • Authorities, if required by law.

These partners are required to keep your data secure and only use it for the purpose we authorize.


Cookies and Tracking

Our website uses cookies to improve your experience and analyze site traffic. You can disable cookies through your browser settings, but some parts of our site may not function properly without them.


Your Privacy Rights

Depending on where you live (especially if you’re in California), you may have the right to:

  • Request access to or deletion of your data.
  • Opt out of marketing communications.
  • Request that we not “sell” or “share” your information (we don’t, but we honor the request).

To make a request, email us at howdy@townbiscuits.com

Data Retention and Security

We keep your information only as long as necessary to fulfill your order, manage your account, or comply with legal requirements. We use reasonable security measures to protect your personal information.


Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new “Effective Date.”

If you have any questions about this Privacy Policy or your data, please contact us at:
Town Biscuits
Email: howdy@townbiscuits.com
Phone: 510 447 4344
Website: https://townbiscuits.com